Step 3: Enter Your Cruise Information

1. Type in your Cruise Booking Number exactly as it appears in your confirmation email

1. Note: Your last name and date of birth will automatically fill-in

2. Double-check the number for accuracy

3. Tap the "Lookup" button

Can't find your booking number? Check your email confirmation or contact reservations@blisscruise.com

Step 4: System Verification

The system will now check your reservation details. This may take a few moments.

If Successful: ✅ Your cruise details will appear automatically. Skip to Step 6.

If There's an Issue: ⚠️ You may see an error message. Continue to Step 5.

Step 5: ⚠️Handling Verification Issues

Common Error: "Partner Mismatch Detected"

This happens when the partner(s) listed in your reservation don't match the partner(s) in your current profile.

You'll see:

• The partner(s) in your current profile

• The partner(s) listed in your booking

You have 3 options to resolve this:

1. Take a screenshot of the error message

2. Email it to support@blisscruise.com, or

3. Visit the Help Desk once you're on board

Option B: Create a New Profile

1. Delete your current profile

1. In your user settings scroll down to the bottom and select “Delete Account”

2. Create a new one with the correct partner information

3. Use this option only if the partner difference is expected

4. IMPORTANT: All data related to the previous profile will be deleted 

Option C: Use a Different Email

1. Create a new profile with a different email address

2. Add the correct partners to the new profile

3. Use this option if you want to keep your current profile unchanged

4. Both Profiles will be active and you will be able to use both of them

Step 6: ✅ Final Confirmation

Once verification is successful, you'll see:

• Cruise Name (e.g., "Celebrity Reflection 2025")

• Cabin number

• All participants related to the Profile

• Click “Add Reservation” button

What Happens After Linking?

Once successfully linked, you can:

• View your cruise itinerary

• Access event schedules

• Connect with other guests

• Receive important cruise updates

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Troubleshooting

Can't Find Your Booking Number?

• Check your email confirmation from when you booked

• Look for emails from Bliss Cruise or your travel agent

• Contact reservations@blisscruise.com with your name and approximate booking date

System Shows "Not Found" Error?

• Verify you entered the booking number correctly

Still Having Problems?

Contact Support:

• Email: support@blisscruise.com

• Include: Your name, booking number, and a description of the issue

• Response time: Usually within 24 hours

Need Help?

Don't hesitate to ask for assistance! The Bliss Cruise team is here to help make your experience smooth and enjoyable.

Remember: Take your time with each step, and don't worry if you need to try again. Technology can be tricky, but we're here to support you every step of the way!