How to record your mobile phone screen to help troubleshoot

How to record your mobile phone screen to help troubleshoot

Overview

To make it easier to for Bliss Team to troubleshoot the issues you are experiencing, please submit a video recording

Please attach these videos when creating a ticket.

Loom

Loom.com makes it very easy to record and share screen recordings

Apple Devices

Android Devices


Thank you,
Bliss Team


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